Privacy Policy

1. Who we are

Marvin Young is an individual salesperson affiliated with Bluebonnet Chrysler Dodge Jeep Ram in New Braunfels, Texas ("we," "us," "our"). This privacy policy governs information collected via cdjrcar.comand by SMS messages sent from +1 (830) 381-0519.

Contact: marvinrayyoung@gmail.com · (502) 488-0604

2. What we collect

When you submit one of our contact forms, trade-in forms, or credit applications, we may collect:

• Your name, phone number, and email address
• The vehicle you're interested in or trading in
• Any message you send us
• Photos of your trade-in vehicle (if you submit them)
• Your general location (city / ZIP) when you provide it
• Standard web analytics: page views, referrer URL, device type — nothing identifying beyond that

3. How we use it

We use the information you submit solely to:

• Respond to your inquiry about a vehicle, trade-in, or financing
• Send you the SMS follow-ups you consented to when submitting the form
• Schedule test drives and appointments
• Provide trade-in appraisals
• Keep an audit record of when you consented, so we can comply with SMS regulations

4. What we do NOT do

We do not sell, rent, or share your phone number, email, or any personal information with third parties for marketing purposes — not now, not ever.

Mobile information collected via our website (including phone numbers) is not shared with any third parties or affiliates for marketing or promotional purposes. Information sharing to sub-contractors in support services, such as the SMS platform (Twilio) needed to deliver your text messages, is permitted only for that specific purpose.

5. SMS & text messaging

If you provided your phone number and opted in via a checkbox on our website, we may send you text messages regarding your inquiry, trade-in valuation, appointment reminders, financing follow-up, and related vehicle availability updates.

• Msg & data rates may apply.
• Message frequency varies based on your conversation.
• Reply STOP at any time to opt out of all messages.
• Reply HELP for help or contact us at (502) 488-0604.
• SMS opt-in data and phone numbers are never shared with third parties or affiliates for marketing purposes.

6. Data retention & your rights

We retain contact and inquiry data for as long as needed to service your request, then for a reasonable audit period afterward. You may request deletion of your data at any time by emailing marvinrayyoung@gmail.com.

You have the right to know what personal information we hold about you, request corrections, and request deletion.

7. Third-party services

We rely on the following vendors to operate the site and reach you:

• Twilio — delivers our text messages to your carrier.
• Emergent — hosts the cdjrcar.com website and admin platform.
• MongoDB Atlas — stores form submissions securely.
• Anthropic Claude — helps Marvin draft personalized responses (no PII sent beyond your inquiry text).

Each vendor is bound by its own privacy policy and processes data only to provide the specific service above.

8. Children

cdjrcar.com is not directed at children under 13. We do not knowingly collect data from minors.

9. Changes

We may update this policy from time to time. The "Effective" date at the top will always reflect the current version.

10. Contact

Questions about this policy? Email marvinrayyoung@gmail.comor call (502) 488-0604.